Current as of June 23, 2026

Pala Interactive Canada Inc. (“PICI”) collects, uses, discloses, and otherwise processes data on behalf of, and as agent for, Alberta iGaming Corporation (“AiGC”) in compliance with the Protection of Personal Information Act (“POPA”), Alberta’s ACCESS TO INFORMATION ACT (ATIA), and other applicable privacy laws. 

This Privacy Statement describes PICI’s policies and procedures regarding the collection, use, disclosure, retention, and other processing of information obtained in connection with your use of our mobile applications (“Apps”); online and mobile games (“Games”); promotions and giveaways sponsored by PICI or third parties (“Promotions”); and the related game client, server software, web technologies, and branded websites that link to this Privacy Statement (collectively, the “Platform”). The Apps, Games, Promotions, Platform, and related services are collectively referred to as the “Service” or “Services.” 

This Privacy Statement applies to the collection, use, retention, and disclosure of personal information (as defined below) in connection with your use of the Services, including the creation of an account. Games of chance made available through the Services are offered and administered by PICI, which is retained and appointed as AiGC’s agent to operate on its behalf and to offer eligible iGames through the Services. Use of the Services is also governed by our Terms and Conditions, available here.

Certain features of the Service may not be available if you choose not to provide information that is reasonably necessary to provide those features.

1. PERSONAL INFORMATION
2. CONSENT
3. COLLECTION OF INFORMATION
4. USE OF INFORMATION
5. DISCLOSURE OF INFORMATION
6. OUR POLICY TOWARDS MINORS
7. CHANGES TO THIS STATEMENT
8. PRIVACY AND SECURITY
9. DATA BREACHES OR LOSSES
10. THIRD-PARTY ACCOUNTS
11. CREDIT OR DEBT CARD TRANSACTIONS
12. DATA TRANSFERS
13. YOUR RIGHTS
14. RETENTION OF INFORMATION
15. COMPLAINTS PROCESS
16. CONTACT US
1. PERSONAL INFORMATION
“Personal information” means recorded information that identifies, or can reasonably be linked to, an individual. This includes basic contact details such as a person’s name, home or business address, telephone number, email address, or similar information, except where that information is provided solely in a business capacity on behalf of an employer or principal.

Personal information also includes demographic and identity‑related information, such as race, national or ethnic origin, colour, religious or political beliefs or associations, age, gender identity, sex, sexual orientation, marital status, and family status. It includes unique identifiers assigned to an individual, such as identification numbers or symbols, as well as biometric and biological information, including fingerprints, genetic information, blood type, and inheritable characteristics.

In addition, personal information includes information about an individual’s physical or mental health and health care history; educational, financial, employment, or criminal history, including criminal records where a pardon has been granted; opinions or assessments about the individual held by others; and the individual’s own personal views or opinions, except where those views or opinions relate to another person.

Personal information does not include aggregated or anonymized information that cannot be used to identify an individual. PICI uses such information in accordance with applicable privacy laws, including the POPA.

2. CONSENT
PICI collects, uses, retains, and discloses personal information only to the extent authorized by applicable law and as reasonably necessary to provide the products and services you request and to operate and administer the Services. Where required by law, PICI will obtain consent for specific collections, uses, or disclosures of personal information. Where consent is required under applicable privacy laws, you consent to PICI’s collection, use, retention, and disclosure of personal information in accordance with this Privacy Statement.

You may choose not to provide certain personal information; however, if that information is required to provide a particular product or service, we may be unable to offer that product or service to you. For questions or concerns about this Privacy Statement or PICI’s privacy practices, please contact us at support@ab.stardustcasino.com.

3. COLLECTION OF INFORMATION
Personal information is collected through the site by PICI under the authority of Sections 4(a) and (c) of the Protection of Privacy Act (Alberta) and the iGaming Alberta Act, and the operating agreement entered into between PICI and Alberta iGaming Corporation. Your personal information will be used or disclosed for the administration of the PICI iGaming site, including for identity verification and authentication, determining eligibility to participate in gaming activities (including age and location verification), processing deposits, withdrawals, and other financial transactions, detecting and preventing fraud and suspicious activity, supporting responsible gaming measures including self-exclusion, complying with legal and regulatory requirements, and as otherwise described in PICI’s Privacy Statement. If you have questions about the collection of your personal information, please contact us.

Registration Information. For identification, authentication, and verification purposes, PICI utilizes a third-party verification service provided by GBG and IDNow for which:

• To the extent authorized by applicable law, PICI, GBG, or IDNow will verify your identity with a credit bureau and access your credit file (only for identity verification). This is not a credit check and will not affect your credit rating or credit score. Because verification may involve collecting information from a credit bureau through GBG or IDNow (rather than directly from you), we will do so only where authorized by applicable law or with your authorization.

• In addition to the above, we will need to verify your identity in order for you to use some aspects of the Service. For such purposes we will verify your identity with a credit bureau and we may also collect personal information from you as reasonably necessary for identity verification, account administration, legal compliance, and operation of the Services.

• When you create an account (“Account”), we may collect the following personal information (“Registration Information”): name; username; date of birth; password; home address; citizenship; employment and/or occupation information; email address; Internet protocol (IP) address; phone number; payment information; voice and audio information; and security questions and responses. Some of this Registration Information, for example, your name and username, may be shown publicly, such as on your profile page when you log in via a social media account.

Additional Information. From time-to-time, you may provide us with additional information to make public, such as in connection with a Promotion. Providing the additional information is entirely optional. BY PROVIDING YOUR CELL PHONE NUMBER TO US TO RECEIVE SMS MESSAGES, YOU EXPRESSLY CONSENT TO RECEIVING SMS MESSAGES FROM US FOR THE PURPOSE OF WHICH IS TO MARKET PICI, THE SERVICE, AND OUR PRODUCTS AND OTHER SERVICES. ALTHOUGH THERE IS NO FEE ASSOCIATED WITH THIS SERVICE, YOUR CARRIER MAY CHARGE YOU FOR EACH MESSAGE YOU RECEIVE IN ACCORDANCE WITH YOUR CALLING PLAN. YOU AGREE THAT WE ARE NOT RESPONSIBLE IN ANY WAY FOR SUCH CHARGES. IF YOU DO NOT WISH TO CONTINUE TO RECEIVE ANY MESSAGES VIA YOUR MOBILE DEVICE, YOU MAY OPT-OUT AT ANY TIME. YOU MAY OPT-OUT OF RECEIVING MARKETING MESSAGES BY TEXTING “STOP” IN RESPONSE TO A MARKETING SMS MESSAGE. FAILURE TO OPT-OUT CONSTITUTES YOUR CONSENT TO CONTINUE TO RECEIVE THESE MESSAGES UNTIL YOU ELECT TO OPT-OUT. FOR INFORMATION ABOUT OUR TEXT PROGRAM OR FOR SUPPORT, PLEASE CONTACT US AT SUPPORT@AB.STARDUSTCASINO.COM.

Messages, Posts, Scores and Other Public Information. Our Service is primarily designed to help you share information with other users and to engage in Games and Promotions. Most of the information you provide to us is information you are asking us to make public. This includes any comments or information you provide. Under these circumstance, our default is almost always to make the information you provide public but we generally give you settings to make the information more private if you want. Your public information is broadly and instantly disseminated. For example, your public messages may be searchable by search engines. You should be careful about all information that will be made public by us, not just your messages. What you say on our Platform may be viewed all around the world instantly.

Location Information. You must ensure geolocation is enabled in order to comply with legal requirements that require game play and wagering to only occur in Alberta. We use location information to confirm you are eligible to access gameplay and wagering features in Alberta and to support fraud prevention and security. If we retain location data for service improvement, we will limit retention to what is reasonably necessary and, where feasible, transform it into aggregated data or statistics that do not identify you. You can control your location information settings by using your device’s settings to turn location services on or off for the PICI Social App, however, certain features or services of our Services, Platform and App may be affected or unavailable if your location services are disabled. We may also use your location information to enable you to interact with our third-party partners (“Brands”) and other users.

Log Data. Our servers automatically record information (“Log Data”) created by your use of the Service. Log Data may include information such as your IP address, browser type, the referring domain, pages visited, your mobile carrier, device and application IDs, search terms, and similar information. Other actions, such as interactions with our App and advertisements, may also be included in Log Data.

Links. We may keep track of how you interact with links in messages across our Service including third-party services and clients by redirecting clicks or through other means. We do this to help improve our Service. If link tracking is used for marketing or advertising purposes, we will do so only where authorized by applicable law and, where required, with your consent, and to be able to share aggregate click statistics such as how many times a particular link was clicked on. Any aggregated statistics we share will be data that does not identify you.

Cookies. Like many websites, we use “cookie” technology, or similar technology, to collect additional website usage data and to improve our Service, but we do not require cookies for many parts of our Service such as searching and looking at public user profiles or lists. A cookie is a small data file stored in your web browser. Some cookies last only until you close your browser (session cookies), while others stay longer (persistent cookies) unless you delete them. We may use both session cookies and persistent cookies to better understand how you interact with our Service, to monitor aggregate usage by our users and web traffic routing on our Service, and to improve our Service. Most Internet browsers automatically accept cookies. You can instruct your browser by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Analytics. We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services. If we use optional advertising cookies or cross-site tracking technologies, we will obtain your consent where required before enabling them.

Third-Party Service. We use a variety of services hosted by third parties to help provide our Service, such as hosting our various blogs and wikis, and to help us understand the use of our Service. We disclose personal information to third-party service providers only as necessary to provide and administer the Services, for purposes consistent with those for which the information was collected, and subject to appropriate contractual confidentiality and security obligations.

Payment Information. You may be asked to provide credit card or other payment information in connection with your use of the Service. We protect payment and account information using reasonable security arrangements. Please review Section 11 for further details.

4. USE OF INFORMATION
We use personal information only for purposes that are reasonable and that have been identified with the individual at or before the time of collection, or as otherwise permitted by law. We limit the use of personal information to what is reasonably necessary to achieve those purposes.

We may use your Registration Information to help facilitate your transactions and participation in Games, Rewards and Promotions, including with Brands where necessary to deliver the relevant feature or promotion and in accordance with applicable law, and to resolve disputes between you and other users. We may also use your Registration Information as necessary to investigate fraud, protect our legal rights, and otherwise provide the Service.

We may use your personal information, including your Registration Information, to facilitate the provision of software updates, product support, and other services to you (if any), including by sending email or text messages to your wireless phone, tablet, or other mobile device (each a “Device”). Where required by law, and with your consent, we may also send you marketing communications. You may withdraw your consent at any time. We may use data derived from personal information or non personal data that does not identify any individual to improve our products and services, in accordance with applicable law.

We may use automated systems to generate content, and make decisions, recommendations or predictions about you. You may direct any questions about the collection and other processing of your personal information to PICI’s Privacy Officer at privacynotices@ab.stardustcasino.com.

5. DISCLOSURE OF INFORMATION
PICI may use third-party service providers to provide certain services to you and we may share personal information with such service providers, including Boyd Interactive USA, LLC (“Boyd Interactive”). Such disclosures are made where necessary to provide and administer the Services and for purposes consistent with those for which the personal information was collected, in accordance with applicable law. We require any company with which we may share personal information to protect that data in a manner consistent with this Privacy Statement and to limit the use of such personal information to the performance of services for PICI.

Boyd Interactive will have access to your personal information for the purpose of providing services to PICI, and may use such information for that purpose.

Boyd Interactive and/or PICI may transmit your personal information to a credit agency or other third parties as a means of verifying your identity, fraud prevention, and compliance with legal and regulatory requirements applicable to the Services. Where personal information is collected indirectly for these purposes, it is done in accordance with applicable law. You expressly acknowledge and consent to this sharing.

We do not disclose the private elements of your Registration Information, such as passwords (“Private Information”) except in the limited circumstances described here.

Your Consent. We may share or disclose your Private Information with your consent, such as when you use a third-party web client or application to access your account with us.

Service Providers. We engage certain trusted third parties to perform functions and provide services to us. We may share your Private Information with these third parties, but only to the extent it is necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this Privacy Statement.

Law and Harm. We may preserve or disclose any information, including your personal information. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials as we believe is necessary or appropriate to (1) investigate, respond to, and defend against legal claims; (2) comply with any legal process (including subpoenas); (3) protect the property and rights of PICI or others; (4) protect PICI or others against liability; (5) provide for the safety of the public or others; (6) prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity; (7) protect the security or integrity of the Services and any equipment used to make the Services available; or (8) otherwise comply with the law.

Business Transfers. Where required or authorized by law, we may disclose personal information about you in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Non-Private or Aggregated Information. We may share or disclose your non-private and any aggregated information, such as your public messages or the number of users who clicked on a particular link. Such information does not identify any individual and is used in accordance with applicable law.

Disclosure to Brands. Where authorized by law, and where required your consent, we may share certain portions of your Registration Information with Brands for marketing purposes, specifically, your name and email address, along with information that we have collected about your interests and preferences based on the Game in which you choose to participate. You may opt out of receiving marketing messages from Brands by using the opt-out mechanisms and links provided by each Brand. Your ability to opt out does not affect your ability to use the Services.

6. OUR POLICY TOWARDS MINORS
You must be 18 years of age to use the Service. Our Service is not directed to people under such minimum ages. If you become aware that an individual under the applicable minimum age has provided us with personal information, please contact us immediately at support@ab.stardustcasino.com. We do not knowingly collect personal information from individuals under the indicated minimum ages. If we become aware that an individual under the applicable minimum age has provided us with personal information, we take steps to remove such information and terminate such individual’s account within a reasonable time.

7. CHANGES TO THIS STATEMENT
This Privacy Statement will be continuously assessed against new technologies, business practices and our users’ needs. As we update, expand and diversify our products and services, this Privacy Statement may evolve. Please check this Privacy Statement from time to time for updates by checking the date of the “current as of” at the top of this document. If we make any material changes to this Privacy Statement, we will notify you of any material revisions by (i) sending you an e-mail, (ii) by placing notice of the revised Privacy Statement on the Services or any place through which you access the Services, or (iii) any other available method allowed by law. A link to our Privacy Statement will be provided at the bottom of each web page on our Platform, as well as in the navigation menu of any mobile application. Your continued use of the Services following an update means that you have been notified of the changes, and you acknowledge and agree that your access of our Platform and your use of our Services following any posted changes to the Privacy Statement indicate your acceptance of such changes.

8. PRIVACY AND SECURITY
We take reasonable administrative, technical and physical safeguards to help protect your personal information against loss, misuse and unauthorized access, or disclosure.

We take reasonable steps to uphold the principles laid out in this Privacy Statement and have allocated significant resources to comply with the law. This Privacy Statement outlines and summarizes our approach and commitment to this statement.

We will take reasonable steps to protect your personal information from the risk of misuse, loss, and unauthorized access or disclosure. Our servers are protected by firewalls and other industry standard security measures. These security measures are intended to protect our servers from unauthorized access. However, no security system is impenetrable, and these systems could become accessible in the event of a security breach. We have controls in place that are designed to detect potential data breaches, contain and minimize the loss of data, and conduct forensic investigations of a breach.

Our staff is required to take reasonable measures to ensure that unauthorized persons cannot view or access your personal information. Employees who violate our policies and procedures are subject to disciplinary action, up to and including termination of employment.

Please be aware that while we have safeguards in place, there are inherent security risks associated with transmitting information, including personal information, across the Internet. You accept the inherent security risks of providing information over the Internet and will not hold us responsible for any breach of security. We cannot enforce or control the security of computers, electronic devices, or electronic communication method that you may use to send e-mails and submit information to us over the Internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you use provide adequate security for communicating with us. Our Terms and Conditions provides additional information about: how to keep your account secure, certain risks related to sharing your account information, and other best practices for managing your account. We are not responsible for the disclosure or interception of information that you send us before we receive it.

As a standard security practice, we will take reasonable steps which are generally recognized in the industry to ensure that the communication methods used to support the Services do not permit connection or communication by methods that have known security weaknesses or vulnerabilities. As such, if you experience trouble using the Services, it may be an indication that you need to upgrade to a newer software or hardware version that supports more secure communication methods.

In situations where your personal information is collected by third parties under contract with us for performance of their contractual duties and other purposes, we require such third parties to exercise reasonable care to protect your personal information and limit and restrict the use of your personal information to the purposes for which it was collected. When we share your personal information with third parties in accordance with this Privacy Statement, we require such third parties to exercise reasonable care to protect your information and limit and restrict the use of your personal information to the purposes for which it was provided.

9. DATA BREACHES OR LOSSES
We take what we believe to be reasonable and appropriate steps to help protect personal information from unauthorized access, use, disclosure, alteration, and destruction. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure, and therefore we are unable to guarantee the security of your personal information. If you have reason to believe that your interaction with us is no longer secure, please inform us immediately.

In the event of an incident involving the loss of, unauthorized access to, or unauthorized disclosure of personal information that presents a real risk of significant harm, we will investigate the incident and provide notification in accordance with the POPA and applicable law.

10. THIRD-PARTY ACCOUNTS
We only use the APIs, OAuth Tokens, Widgets, or other means provided by the applicable Social Media Account to integrate your Social Media Account with our App. As such, we only receive the limited information that each Social Media Account permits to be transferred.

11. CREDIT OR DEBT CARD TRANSACTIONS
When you complete a transaction with a credit or debit card, we may collect and securely store card details you provide, including the number, expiration date, cardholder name, and other payment-related information. This information is encrypted and managed in accordance with PCI data security standards. We also use third-party payment processors to authorize and settle transactions. These processors receive encrypted card data and store it securely in compliance with PCI standards.

12. DATA TRANSFERS
The Service is hosted and all Promotions and Games take place within the geographic territory of Alberta. Accordingly, by submitting any personal information to the Service, you are transferring your personal information to such locations, consenting to such transfer, and agreeing to the jurisdiction of the Province of Alberta with respect to any dispute related to this Privacy Statement.

We may also use service providers located outside of Canada, including the United States to collect, use, disclose, or store personal information on our behalf for purposes consistent with those for which the information was collected. As a result, personal information may be accessible to law enforcement or regulatory authorities in those jurisdictions in accordance with their laws.

In accordance with Section 16 below, you may contact us for additional information about our policies and practices relating to service providers outside Canada, including the countries in which personal information may be processed and the purposes for such processing.

13. YOUR RIGHTS
Opt-Out of Emails. You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. Where authorized by law, you may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal data with third parties by emailing support@ab.stardustcasino.com.

Cookie Opt-Out. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services, Platform and App.

Withdraw Consent. Where authorized by law, you can withdraw your consent for the use of your personal information, such as marketing, by notifying us at support@ab.stardustcasino.com. Your right to withdraw consent is subject to certain restrictions.

Access and Correction of Personal Information. While we endeavor to ensure that the personal information we hold is accurate and up to date, it is your responsibility to notify us of any changes or updates to your personal information. If you are a registered user of our Service, we provide you with tools to access or modify your Registration Information. You can also close your account with us. You will be able to reopen your account at any time after it has been closed unless you ask us to delete your account. If you wish to request that we delete your account associated with us, please contact us using the information provided under Section 16. Please note that when you have requested deletion of your account, we may nevertheless retain certain of your personal information for a period of time as necessary to meet legal requirements or in accordance with prudent business practices as they relate to record keeping.

Additionally, you can request to see your personal information. If you want to review, verify or correct your personal information, please contact us using the information below. Please note that any such communication must be in writing.

When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. To the extent permitted by law, we may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact us. We will respond to your request within the time required by applicable law.

Your right to access and correct the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements, such as POPA and ATAI, allow or require us to refuse your request. In the event that we cannot honor your request, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.

14. RETENTION OF INFORMATION
Personal information is retained in accordance with our record retention policies and procedures. We retain personal information for at least as long as necessary to fulfill the purposes for which your personal information was provided, in accordance with applicable legal, regulatory, records management requirements, for audit or archival purposes, or as required by applicable laws such as POPA and ATIA.

15. COMPLAINTS PROCESS
In the event that you make a privacy-related complaint we will address the said complaint pursuant to the publicly-posted complaints process available here. Alberta residents who are not satisfied with our response may contact the Office of the Information and Privacy Commissioner of Alberta (“OIPC”) to request a review or make a complaint. For more information about filing a complaint with the OIPC, please visit.

16. CONTACT US
If you have any questions or wish to file a complaint with us, please contact us using the following information:

Attention: Privacy and Customer Support Manager

2235 Sheppard Ave. East

Atria Building II, Suite 1500

Toronto, Ontario M2J5B5

Email: privacynotices@ab.stardustcasino.com